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Insurance & Accident Damage

Let us take the stress away!

Has your caravan been involved in an accident? We can assess your vehicle and in many situations we can restore it back to it's original condition; just make a claim with your insurer and contact us to handle the rest - it's that easy!

Why chose us to repair your pride and joy?
We try to make the process as easy as possible, after all - you've already had the stress of a damaged vehicle so you deserve the repairs to go smoothly!

We have successfully worked closely with many major insurances companies including RACV, AAMI, GIO, Kentame, Allianz, YOUI, Apia, QBE and CIL and are happy to liaise with any other insurer you wish to make a claim with .

We are also a preferred repairer for CIL - Australia's largest and most established recreational vehicles (RV) insurance specialist.

What's the process?
STEP 1 - Lodge a claim with your insurance provider
STEP 2 - Contact us

Once you contact us with your claim number we can arrange a free quotation. Please note, in most cases we will need to view your caravan, motorhome or trailer at our factory for repair assessment, take photos of the damage and send this through to your insurer with our quotation.
If the caravan or trailer cannot be towed, then transportation will need to be arranged by the owner. Once we have gathered all the information to quote we will liaise with your provider directly by sending through all the relevant information and await their authorisation to commence repairs.

once authorisation has been received we will call you and book in a date for repairs.

(Note: It is important to ask your insurance provider if there is an excess you will be required to pay).
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